Adecco
Adecco Group, a worldwide workforce solutions provider, needed a better way to manage candidate screening across a large global hiring network.
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Situation
Recruiting at Adecco’s scale involved expensive, manual early-stage screening across many countries. The process created friction for recruiters and delayed candidate-to-job matching, especially in high-volume hiring environments.
Our Hypothesis
If early candidate screening can be automated through Conversational-AI, recruiters can spend less time on repetitive tasks and more time on higher-value hiring decisions.
Our Approach
Product Design Leadership
Led the product work to design an AI chatbot custom-tailored for candidate screening and job matching.
Conversational Flow Architecture
Built conversational flows that captured candidate interest and key job-fit signals in a natural, intuitive way.
Multinational Rollout Structure
Structured the product, localization, and technical integration layers for a multinational rollout across a broad talent footprint.
Value Delivered
Outcomes
Successfully rolled out to 24 countries.
Delivered 36K+ screening conversations in the first year of operation.
Successfully matched 40% of candidates directly to jobs during year one.
The result was a more scalable and efficient recruiting model that improved matching speed while making the front end of hiring far more manageable.
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